Shipping & Shipping costs

Shipping
The parcel service with which your order is delivered is PostNL/EMS. If the recipient is not at home the first time, the package can often be picked up at a collection point nearby. In that case the deliverer leaves a note in your mailbox with the details of the relevant collection point.

Delivery time
If you order before 15:00, your order will be shipped on the same working day. Orders placed during weekends or holidays will be shipped the next working day. Within the Netherlands your package is almost always delivered to you 1 day after shipment. In the rest of Europe this delivery time is 2 to 7 working days, depending on the destination country.

It is possible that a product is temporarily out of stock, resulting in a longer delivery time. In that case we will inform you in time.

Shipping costs
Within the Netherlands, Belgium, Luxembourg and Germany we deliver for free when an order amount is above € 50. For other countries the shipping costs depend on the destination country. These are separately shown during the ordering process, before you pay. An overview:

(1) Orders over € 50, - are shipped free of charge within Belgium, the Netherlands, Luxembourg and Germany.