Privacy Policy Car-Bags.com

1. Introduction

We care about your privacy and are committed to protecting your personal data. This privacy policy explains which personal data we collect, why we collect it, and how we protect it. We comply with the General Data Protection Regulation GDPR and relevant national laws in the EU.

This policy applies to all visitors and users of www.car-bags.com.

2. Data Controller

• Car-Bags.com B.V.
• Van Hilststraat 4
• 5145 RL Waalwijk
• The Netherlands
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Chamber of Commerce: 94264368
• VAT ID: NL866699624B01

3. Data We Collect

We may collect the following:

• Full name
• Postal address
• Email address
• Phone number
• Payment details
• IP address
• Browser or device information
• Order history
• Vehicle details such as license plate, make, model, year
• Any additional information you provide such as through forms or emails

4. Purpose and Legal Basis

We process your data for the following purposes:

• Purpose: Process and ship orders. Legal basis: Contract.
• Purpose: Customer support. Legal basis: Legitimate interest or contract.
• Purpose: Accounting. Legal basis: Legal obligation.
• Purpose: Marketing and newsletters. Legal basis: Consent.
• Purpose: Site analysis. Legal basis: Legitimate interest.
• Purpose: Fraud prevention. Legal basis: Legitimate interest or legal duty.

5. Sharing with Third Parties

We share data only when necessary or legally required, for example with:

• Payment providers
• Delivery companies
• IT and hosting providers
• Accountants
• Marketing partners only with consent
• Government bodies when required by law

6. Cookies

We use cookies to improve functionality, analytics, and marketing. Cookie settings can be managed via our banner.

7. Cookie Table

8. Retention Period

We retain personal data no longer than necessary:

• Invoice data: 7 years
• Customer data: duration of relationship plus 2 years
• Newsletter: until unsubscribed
• Logs: maximum 12 months

9. Data Security

We apply technical and organizational measures, including:

• SSL encryption HTTPS
• Access restrictions
• Secure hosting
• Regular backups

10. Your Rights

You have the right to:

• Access your data
• Rectify incorrect data
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent
• Port your data

Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

11. Complaints

You can file a complaint with the data protection authority in your country such as the Dutch DPA, ICO, CNIL, or CNPD.

12. International Transfers

We store your data in the EU. Transfers outside the EU, if any, are protected by standard contractual clauses.

13. Changes

We may update this policy. The latest version is always available on our website.

14. Contact

• Car-Bags.com
• Van Hilststraat 4
• 5145 RL Waalwijk
• The Netherlands
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Website: www.car-bags.com