Ordering

All prices include VAT and exclude shipping costs. You will find the shipping cost for various countries under "Delivery of your order”.

When we receive an order, we check it on the following items before we ship it out:

  1. Address details
    The contact details you have provided will be verified. If the details are correct we will continue to process the order. If the details are incorrect we can not send your order.
  2. Payment
    Once we have received the total amount we will continue processing the order.
  3. Product availability
    When the ordered product is in stock, the order will be sent when all your details are correct and we have received your payment.
    Because products are continuously ordered, it is possible that an article is temporarily sold out while this is not indicated in the webshop. Should this apply to your order, you will be informed by us immediately.
    If you have ordered multiple products, of which one is not in stock, we will contact you about a possible supply in partial shipments.
 

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